Terms & Conditions.
Clear information about our website, services and your information.
Prepared from the company information supplied. This is not legal advice and has not been legally reviewed. Business practices and service-specific terms should be confirmed before publication.
1. Introduction
These draft terms explain use of this website and outline the basis on which services may be discussed. Website content does not itself create a service contract. Customers may be provided with separate project-specific or service-specific terms; the agreed contract will identify which terms apply.
2. Company Information
PRA4 LTD, company number 17114743, has its registered office at 54 Ceres Road, London, England, SE18 1HL. Contact [email protected].
3. Website Use
Use this website lawfully. Do not attempt unauthorised access, introduce malicious software or misuse its content. Information is general and is not technical advice for a particular project.
4. Services
All services are subject to availability, suitability and a mutually agreed scope. Descriptions are indicative; no booking is accepted simply by submitting an enquiry.
5. Construction Services
The scope, specifications, materials, permissions and responsibilities must be agreed before work starts. Changes should be recorded in writing, including any effect on cost and timing.
6. Building Maintenance
Maintenance and repair work depends on the condition of the property and the agreed scope. Unforeseen defects or further work will be discussed before any additional commitment is made.
7. Freight Transport Services
Goods, dimensions, weight, route, loading arrangements and any special handling must be disclosed and agreed before booking. Do not tender dangerous, prohibited or unsuitable goods without prior disclosure and express agreement.
8. Quotations
Quotations will identify scope, assumptions, validity and exclusions where applicable. An estimate is an indication rather than a fixed price. Acceptance and any contract formation process will be stated in the quotation.
9. Pricing and Payment
Prices, any applicable taxes, deposits, payment dates and charges must be set out in the agreed quotation or contract. No charge is imposed solely through this website.
10. Customer Responsibilities
Provide accurate information, appropriate instructions and timely decisions. Identify known risks and confirm responsibility for approvals, consents and permits in the agreed scope.
11. Access to Property
Safe access, working space and any agreed facilities should be available at the agreed time. Tell us about access restrictions and hazards in advance. Unsafe conditions may require work to be paused.
12. Delivery and Transport
Collection and delivery arrangements, addresses, access, packing and loading responsibilities must be agreed. Timing commitments and procedures for reporting loss or damage will be specified for the booking.
13. Delays and Circumstances Beyond Control
We will communicate material delays and discuss revised arrangements. Events outside reasonable control may affect timing. Any remedies or cancellation rights depend on the agreed terms and applicable law.
14. Cancellation
Contact us promptly if you wish to cancel or reschedule. Any charges must be fair, lawful and identified in the agreed contract. Statutory cancellation rights, where applicable, remain unaffected and relevant information will be supplied before contracting.
15. Liability
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded. Consumer statutory rights are preserved. Any service-specific liability provisions must be separately agreed and lawful.
16. Intellectual Property
Website branding, design and content are owned by or used with permission by their respective rights holders. You may browse and use content for personal reference; commercial reuse requires permission.
17. Website Availability
We aim to keep the website accessible but cannot guarantee uninterrupted availability. Content may be updated. Take appropriate precautions when accessing any website.
18. Third-Party Links
External links are provided for convenience. Their operators control their content and practices. A link does not imply endorsement.
19. Data Protection
Personal information is handled as described in our Privacy Policy. Please send only information relevant to your enquiry.
20. Governing Law
These website terms are governed by the law of England and Wales. Courts of England and Wales have jurisdiction, subject to any mandatory protections and jurisdiction rights that apply to consumers.
21. Contact Information
Questions, concerns and complaints may be sent to [email protected] or PRA4 LTD, 54 Ceres Road, London, England, SE18 1HL. Please describe the issue and the outcome you seek.